Customer Center
End‑to‑end technical service before, during and after sales to keep your project on track.
Frequently Asked Questions
Can't find your question? Call us or leave an online message and we will answer it for you.
Q1How do I choose the right type of flowmeter?
Selection depends on the characteristics of the medium (viscosity, corrosiveness, conductivity), the operating conditions (temperature, pressure, explosion‑proof requirements) and the required accuracy. Send us your process parameters and we will recommend the most suitable solution.
Q2Are your products suitable for explosion‑proof applications?
Yes. Our electromagnetic, turbine and Coriolis flowmeters are all available with ATEX, IECEx and other international explosion‑proof certifications for hazardous areas on ships and in chemical plants.
Q3Which vessel types are your tank cleaning machines suitable for?
Our tank washing machines are designed for the tank washing systems of oil tankers and chemical tankers, and can be permanently installed or used as portable units.
Q4Where should an eyewash station be installed?
According to ANSI Z358.1‑2014, an eyewash station should be located where it can be reached within 10 seconds. We provide professional guidance during installation.
Technical Support & After‑Sales Service
We provide end‑to‑end technical services before, during and after sales. Before sales, we offer product selection, operating condition analysis and project solution design. At delivery, we provide installation and commissioning guidance and operator training. After sales, we provide warranty service, spare parts supply and remote technical support. Our professional engineering team responds quickly to keep your equipment running reliably and your project on track.
01
Pre‑Sales Service
Product selection, operating condition analysis and project solution design.
02
Delivery Service
Installation and commissioning guidance and operator training.
03
After‑Sales Service
Warranty service, spare parts supply and remote technical support.
04
Fast Response
Our professional engineering team responds quickly to keep your equipment running reliably.
Talk to Our Engineers
Our engineering team offers professional advice on selection, installation, operation and maintenance.